Terms of service
OVERVIEW
Welcome to 91SXY.
91SXY is operated by 91 SXY LLC (“91SXY”, “we”, “us”, or “our”). We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
91SXY is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you access or use our Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.
SECTION 1 - AGE, ACCESS AND ACCOUNT
Our website and products are intended for adults only.
By accessing our website, creating an account, or purchasing products from us, you represent that you are at least 18 years old and have reached the age of majority required by the laws of your state, province, territory, or jurisdiction of residence.
You may be asked to provide certain information, including your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is accurate, current, and complete and that you have the legal right to provide such information.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately describe and display our products.
However, colors, dimensions, appearance, and other visual characteristics may vary slightly depending on your device, screen settings, manufacturing tolerances, or photography.
We do not guarantee that a product will appear exactly as displayed on your device.
All product descriptions, specifications, prices, and availability are subject to change without notice.
We reserve the right to discontinue any product at any time and to limit quantities available for purchase.
Our products are intended for adult personal use.
Customers are responsible for reading and following all product instructions, care instructions, warnings, and usage recommendations supplied with the product.
Do not use a product if it is damaged or if continued use causes discomfort, irritation, or other unexpected effects.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from 91SXY.
We reserve the right to accept, reject, limit, or cancel an order at our discretion, including in cases involving suspected fraud, pricing errors, inventory issues, or payment problems.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it.
Order Cancellations
Orders may be canceled within 1 hour of purchase, provided that the order has not already been fulfilled or shipped.
After this period, we may be unable to cancel or modify the order.
If we cancel or modify an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number provided with the order.
All returns and refunds are governed by our Return & Refund Policy, available on our website.
Products purchased from 91SXY are intended for personal or household use and may not be purchased for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change without notice.
The price charged will be the price displayed at the time your order is placed.
Unless otherwise stated, listed prices do not include applicable taxes or shipping charges.
Any applicable shipping fees and taxes will be displayed during checkout.
We may offer promotions, discount codes, bundles, or other special offers from time to time. These offers may be subject to separate terms and may be changed or discontinued at any time.
You agree to provide current, complete, and accurate billing, payment, shipping, and account information for all purchases.
You represent and warrant that:
- the payment information you provide is accurate and complete;
- you are authorized to use the payment method provided;
- charges incurred by you will be honored by your payment provider; and
- you will pay all charges associated with your order, including applicable taxes and shipping charges.
SECTION 5 - SHIPPING AND DELIVERY
Orders are shipped in accordance with our Shipping Policy, available on our website.
Delivery dates and transit times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, weather, natural disasters, incorrect or incomplete shipping information, or other circumstances outside our reasonable control.
Once tracking information is available, it will generally be sent to the email address associated with your order.
If your shipment appears to be lost, significantly delayed, damaged, or otherwise affected during transit, please contact us at:
We will assist you in reviewing the issue with the applicable carrier where appropriate.
SECTION 6 - RETURNS, HYGIENE AND REFUNDS
Due to the intimate nature of our products, certain hygiene restrictions apply.
Unopened and unused products may be eligible for return within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.
Products that have been opened, used, or removed from sealed or hygienic packaging are not eligible for return or exchange unless they are defective.
Customers are generally responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.
For complete details, please review our Return & Refund Policy.
SECTION 7 - INTELLECTUAL PROPERTY
The Services, including but not limited to our trademarks, branding, logos, text, images, graphics, photographs, videos, product descriptions, website design, and other content, are owned by or licensed to 91 SXY LLC and are protected by applicable intellectual property laws.
You may use the Services only for personal, non-commercial purposes.
Unless we provide prior written permission, you may not reproduce, distribute, modify, copy, republish, display, transmit, sell, license, or otherwise exploit any content from the Services.
The name 91SXY, related logos, branding, product names, designs, and slogans may be trademarks or intellectual property of 91 SXY LLC or its licensors.
Shopify's name, logo, product names, and related branding remain the property of Shopify.
SECTION 8 - OPTIONAL TOOLS
We may provide access to tools or services operated by third parties.
We do not control these third-party tools and provide access to them on an “as is” and “as available” basis.
Your use of third-party tools is at your own discretion and risk.
You are responsible for reviewing and accepting the terms and privacy practices of any third-party service you choose to use.
We may introduce additional tools, features, or services in the future, and such features will also be subject to these Terms.
SECTION 9 - THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties.
We are not responsible for evaluating or guaranteeing the accuracy, content, availability, security, products, or services provided by third-party websites.
If you access a third-party website through our Services, you do so at your own risk.
Please review the terms and privacy policies of third-party websites before engaging in transactions with them.
Questions or complaints regarding third-party products or services should be directed to the applicable third party.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
91SXY is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with 91 SXY LLC.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and 91SXY, including any injury, damage, or loss resulting from purchased products or services.
You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases or transactions made through our store.
SECTION 11 - PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy, which is available on our website.
Because our Services are hosted by Shopify, Shopify may collect and process certain information relating to your use of the Services in order to provide and improve Shopify's services.
Information you provide may also be transmitted to or processed by service providers located outside your country or jurisdiction.
Please review our Privacy Policy for additional information regarding how personal information is collected, used, stored, shared, and protected.
SECTION 12 - FEEDBACK AND REVIEWS
If you submit reviews, comments, photographs, suggestions, feedback, ideas, or other content to us (“Feedback”), you grant 91 SXY LLC a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, display, distribute, and otherwise use that Feedback for lawful business purposes.
You represent that you own or have permission to submit any Feedback you provide.
You also agree that your Feedback will not violate the rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights.
You may not submit unlawful, abusive, defamatory, misleading, obscene, malicious, or harmful content.
You may not use a false identity or misrepresent the origin of any Feedback.
You are solely responsible for the accuracy and legality of the Feedback you submit.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, inventory, or availability.
We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted, where permitted by law.
SECTION 14 - PROHIBITED USES
You may use our Services only for lawful purposes.
You may not use the Services:
- for unlawful or fraudulent purposes;
- to violate any applicable federal, state, provincial, territorial, or local law;
- to infringe intellectual property rights;
- to harass, abuse, threaten, defame, or harm another person;
- to transmit false or misleading information;
- to transmit malware, viruses, or harmful code;
- to send spam or unauthorized advertising;
- to impersonate another person or entity;
- to collect personal information without authorization;
- to interfere with website security or functionality;
- to bypass access restrictions or technical protections;
- to scrape, copy, reproduce, resell, or commercially exploit the Services without permission.
We reserve the right to suspend or terminate access to the Services if we reasonably believe these Terms have been violated.
SECTION 15 - AGENTS AND AUTOMATED SYSTEMS
If automated software, artificial intelligence systems, bots, agents, or similar technologies access or interact with the Services, they must comply with applicable laws, these Terms, and any technical restrictions imposed by us or Shopify.
Automated systems must not conceal their automated nature, bypass CAPTCHAs, circumvent security measures, or evade measures designed to restrict automated access.
We reserve the right to restrict or block automated access to the Services.
SECTION 16 - TERMINATION
We may suspend or terminate your access to all or part of the Services if we reasonably believe you have violated these Terms, applicable law, or the rights of another person.
You remain responsible for amounts owed before termination.
Provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, liability, indemnification, governing law, and privacy.
SECTION 17 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis.
We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.
Except where otherwise required by law, we disclaim warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Nothing in these Terms excludes any warranty or consumer protection right that cannot legally be excluded.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, 91 SXY LLC and its owners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Services or products purchased through the Services.
This includes, without limitation, lost profits, lost revenue, lost savings, lost data, or replacement costs.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 19 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless 91 SXY LLC, Shopify, and their respective affiliates, owners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, or reasonable legal fees arising from:
- your breach of these Terms;
- your violation of applicable law;
- your violation of the rights of another person; or
- your misuse of the Services.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will remain valid and enforceable.
SECTION 21 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.
These Terms, together with policies referenced on our website, constitute the entire agreement between you and us regarding your use of the Services.
SECTION 22 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms as permitted by applicable law.
SECTION 23 - GOVERNING LAW
These Terms and any disputes arising from or relating to the Services will be governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
Subject to applicable law, disputes relating to these Terms or the Services will be brought before courts of competent jurisdiction in Florida.
SECTION 24 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 25 - CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We reserve the right to update, modify, or replace these Terms by posting revised Terms on our website.
Where required by law, we will provide notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by law.
SECTION 26 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
91SXY
Operated by 91 SXY LLC
3549 W 88th St
Hialeah, FL 33018
United States
Email: sales@91sxy.com